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You are here: Home / Services / Services

Services

The EHE Distance Education and Learning Design (DELD) team offers a range of services in support of EHE instruction. Please select a service below and complete the quick form to submit your request.
Not sure which service to select? Our General Intake Request form is the best way to get started quickly. You can also check out a summary of our services below.

To meet college and university initiatives, our team will prioritize services in support of Online (DL), Distance Enhanced (DH), and Hybrid (HY) courses. For clarification on course modalities at the university, see OSU’s definitions of course modality.

Looking for technical Carmen support? Contact the OSU CarmenCanvas team: Carmen@osu.edu (email) or 614-688-4357 (phone) 

General Intake Request
Course Design Support
Instructional Videos Request
Course Assurance Review

General Intake Request 

Our team partners with EHE instructors and staff to create engaging learning experiences in the areas of course design, educational technology, innovation, and multimedia production.  

Not sure where to start? The General Intake Request is the best way to get started quickly!

Course Design Support Services

Select a course design support level below to view the details of each service.

Full Course Design Support
  • What: course newly online and/or not previously designed for online delivery
    • Service: an Instructional Designer (ID) will be dedicated to your course design project – from initial planning phases through design and set-up in the LMS (CarmenCanvas). ID can provide a range of services, based on the needs of your course, including:
      • Custom Design within CarmenDesign of your course content, activities, assessmentsInteractive media for increase engagementDeveloping your course vision into an online deliveryInteractive learning tool integration and enhancementSo much more – helping you develop your course vision into an online delivery approach that is evidence based and supported by research.
    • Timeline: typically runs 12-20 weeks from initial planning through full course design. Full Course Designs should begin more than 1 full semester prior to the anticipated launch of the course.
Partial Course Design Support
  • What: course template support, interactive media development, portions of an existing online course to be revised
    • Service: an Instructional Designer (ID) will provide consultation on and delivery of custom resources, like course template implementation, development of interactive learning objects, or revisions to existing online course content.
    • Timeline: typically runs 2-8 weeks and depends on the needs of the course and instructor. To avoid delays, we recommend beginning at least 1 semester prior to the anticipated launch of the course.
Consultative Course Design Support  
  • What: resources and/or templates provided for self-design 
    • Service: support provided through resources, workshops, and other just-in-time guides. Offerings in this service may include, but are not limited to, standard course templates, resources for multimedia and LMS support, workshops and tutorials.  
    • Timeline: typically runs 2-8 weeks and depends on the needs of the course and instructor. To avoid delays, we recommend beginning at least 1 semester prior to the anticipated launch of the course. This option is recommended for someone who has previously designed an online course, is comfortable with designing in the LMS (CarmenCanvas), or is on a shorter timeline. 

Instructional Videos 

Our expert video producer will work with EHE instructors on their course-related video needs. From course introduction videos, to beautiful instructional tutorials or course promotional videos, we’ll have you covered!  

Course Assurance Review 

In accordance with OSU and EHE Curriculum requirements, the EHE Course Assurance process is required for all distance education course in EHE. To begin, review and complete the full Course Assurance Process.  

Technical Support 

While working with EHE instructors on their distance education courses, we offer one-on-one support. We also offer support for instructors using one of our sponsored EHE eLearning tools (Thinglink, Hypothesis, H5P). For support with these tools, please submit the General Intake Request option located on this page. 

For instructors in need of quick technical assistance with CarmenCanvas, please submit your request to the university Carmen team: Carmen@osu.edu (email) or 614-688-4357 (phone)  

New to online teaching? Looking for help with technical skills such as recording videos, saving and sharing files in OneDrive and converting PowerPoint files to video? Check out Instructor Foundations.

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Go to Course Design Series

Course Design Series

  • 1. What is Course Design?
  • 2. Backward Design
  • 3. Learning Objectives
  • 4. Alignment Mapping
  • 5. Getting Started in Canvas
    • Forum Courses
    • Copy Modules in CarmenCanvas
    • Assignments in CarmenCanvas
    • Gradebook in CarmenCanvas
    • Discussions in CarmenCanvas
    • Announcements and Inbox in CarmenCanvas
    • Carmen Common Sense
  • 6. Develop Community through Presence
    • Creating Presence Online: Community of Inquiry
      • Teaching Presence
  • 7. Multimedia for Learning in Course Design
  • 8. Review Course and Delivery

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Distance Education and Learning Design 
065 Arps Hall
1945 N. High St.
EHE-DistanceEd@osu.edu
Office of Information Technology
065 Arps Hall
1945 N. High St.
614-247-TECH (8324)
ehe-servicedesk@osu.edu

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